Is hipages worth it? An honest review

Membership runs $139 to $649 a month plus GST across four plans (hipages pricing page, retrieved 20 July 2026). Each plan loads a monthly allowance of credits, and accepting a lead spends them. There's no commission on the job value. Across the whole member base, the average Australian member spent $2,381 in FY25 (hipages FY25 results, ASX release August 2025).

All four plans start on the 6-month introductory term, then auto-renew on a 12-month one, and add bonus loyalty credits after 6 months. You can pause once for 14 to 31 days on the intro term, or up to 62 days combined on the 12-month term. Paying yearly takes 5% off. Source: hipages membership pricing, retrieved 20 July 2026.

Three more prices sit around those plans, and most reviews never mention them:

How the credits behave is the part worth understanding before you compare plans:

• What a single lead costs in credits moves with trade, location, job size, urgency and demand, and hipages says the amount can change daily, weekly or monthly, right up until a job is marked hired (credits policy, 20 July 2026).
• Every lead is capped at 3 businesses, in hipages' own words, so up to three tradies pay to quote the same job (hipages pricing page, "How does it work?", retrieved 20 July 2026).
• Unused credits roll over 1 month on Starter and Advanced, 2 months on Premium and Platinum, then expire.
• Run dry mid-month and top-up credit packs sit on top of the subscription price.

So the subscription price is only half the sum. The other half is how many of the leads you accept turn into paid work, and that's the half the reviews below argue about.

Trustpilot lands in the same band: 3.6 out of 5 from 1,404 reviews (observed 20 July 2026). One thing to know before reading either listing: both mix homeowners and tradies, and the two groups are reviewing different products. Homeowners rate how fast quotes arrive. Tradies rate what the leads were worth.

It matches what tradies say in the Facebook groups: real work does come through, and so do the lowballs and the price-shoppers. Why an open marketplace skews that way, and what the shared-lead maths looks like next to owning your own channel, is unpacked in hipages leads vs your own website.

They charge in opposite directions. hipages sells subscriptions, $139 to $649 a month plus GST spent as credits on leads, while Airtasker takes 12.5% to 20% of each task you complete plus GST, with no subscription and no contract (Airtasker's published tiers, July 2026). Which model wins depends on the work you're after:

Task-sized work

Airtasker. A quiet week costs nothing because there is no subscription, and small one-off jobs are where its demand sits. You give up 12.5% to 20% plus GST, but only on tasks you win (Airtasker published tiers, July 2026).

Steady trade leads

hipages. Posted jobs in your trade category and postcodes are the whole product, and volume is what the subscription buys. That pipeline is the reason tradies wear the contract terms.

Allergic to lock-in

Airtasker by default: no subscription and no contract at all (Airtasker published tiers, July 2026). hipages starts on a six-month term that auto-renews for twelve, with fees still falling due if you leave mid-term.

On the scores

Nearly a draw. hipages holds 3.7 from 9,372 reviews on ProductReview.com.au; Airtasker holds 3.9 from 11,161 (both July 2026). The tradie complaints rhyme too: fee load, and what the lead or task was really worth.

It used to be a three-way question. Oneflare, the other name tradies still ask about, was retired into Airtasker on 30 June 2026, so the field is down to these two, plus the channel neither of them sells: your own name ranking for your services and suburbs.

The full tradie-side numbers on the other platform, its tier fees, escrow, insurance exclusions and review themes, are in the Airtasker review. The maths of backing your own website instead of either is in hipages leads vs your own website.

Worth factoring in: we build the alternative. Websites, SEO and Google presence that trade businesses own outright. That's a reason to check our working, so every figure on this page is sourced and dated, and none of it needs hipages to be a bad platform. It isn't. It's a marketplace doing what marketplaces do, and the only question that matters is whether that model fits where your business is at. If the sums push you towards running your own Google Ads instead, or you want to see where marketplaces sit among every channel, the digital marketing for tradies guide lays it out.